Privacy Policy Statement Effective Date: Nov 2023

At Twinline Media, we value and respect your privacy. This Privacy Policy Statement outlines how we collect, use, disclose, and protect your personal information when you interact with our services.

 

Please read this policy carefully to understand our practices regarding your personal information.

1. Collection of Personal Information 1.1 Information We Collect We may collect the following types of personal information: - Contact information (such as your name, email address, phone number, and postal address) - Demographic information (such as your age, gender, and location) - Account credentials (such as usernames and passwords) - Payment information (such as credit card details) - Communication preferences - Information you provide when you contact our customer support or participate in surveys or promotions - Information collected through the use of cookies and similar technologies (please refer to our Cookie Policy for more details) 1.2 How We Collect Personal Information We collect personal information through various means, including: - When you register an account on our platform - When you purchase products or services from us - When you provide information through forms on our website - When you interact with us through social media platforms - When you contact our customer support - When you participate in surveys, contests, or promotions - When you visit our website or use our mobile applications (through cookies and similar technologies)

 

2. Use of Personal Information We may use your personal information for the following purposes: - To provide and improve our products, services, and customer support - To process and fulfill your orders and requests - To communicate with you regarding your account, transactions, and updates - To personalize your experience and tailor our offerings to your interests - To conduct research, surveys, and analysis to improve our services - To send you marketing and promotional materials (with your consent, where required by law) - To comply with legal obligations and protect our rights, interests, and safety

 

3. Disclosure of Personal Information We may disclose your personal information to the following parties: - Service providers and business partners who assist us in delivering our products and services - Third-party vendors and payment processors for order processing and payment handling - Legal and regulatory authorities, when required by applicable laws and regulations - In the event of a merger, acquisition, or sale of our business assets, to the prospective buyer or successor

 

4. Data Security We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

5. Retention of Personal Information We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy Statement unless a longer retention period is required or permitted by law.

 

6. Your Rights and Choices You have certain rights and choices regarding your personal information, including: - The right to access, update, or correct your personal information - The right to withdraw consent for certain processing activities - The right to object to the processing of your personal information - The right to request the deletion of your personal information, subject to legal requirements To exercise your rights or make any inquiries regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy Statement.

 

7. Children's Privacy Our services are not directed to individuals under the age of 18 years old